Privacy policy.

We collect personal data that you give us voluntarily when you express interest in hearing from us, take part in activities related to our services or applications, or otherwise get in touch.

The personal data we collect depends on the context of your interaction with our services or applications, the choices you make, and the products and features you use. The personal data we collect may include the following:

All personal data you give us must be true, complete and accurate, and you must tell us about any changes to that data.

We automatically collect certain information when you visit, use or navigate our services or applications. This information does not reveal your identity (such as your name or contact details), but it may include device and usage data such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services and/or applications, and other technical information. This information is needed primarily to keep our services or applications secure and operational, and for internal analytics and reporting.

Like many businesses, we also collect information through cookies and similar technologies.

If you use our applications, we may also collect the following:

We use personal data collected through our services or applications for several business purposes described below. We process your personal data for these purposes relying on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive to:

We may process or share data based on the following legal grounds:

More specifically, we may need to process your data or share your personal information in the following situations:

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in the cookie policy.

We keep your personal data only as long as it is needed for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). None of the purposes in this policy require us to keep your personal data for more than 2 years.

When we have no ongoing legitimate business need to process your personal data, we either delete or anonymise it, or, if this is not possible (for example because your personal data has been stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal data we process. However, please also remember that we cannot guarantee that the Internet itself is 100% secure. Although we will do our best to protect your personal data, transmission of personal data to and from our services or applications is at your own risk. You should only access the services within a secure environment.

Our site uses the Tawk.to service to enable live chat, which allows us to provide you with fast customer service and support. When you use our live chat we collect the following:

• Browser type
• IP address
• Previous visits to our site
• Your interaction with the site
• Our conversation via chat
• How you move around the site
• Any information you share with us via chat

Tawk.to may also collect and process your data under their own privacy policy. We recommend reviewing Tawk.to's privacy policy for more detail on how they handle data: Tawk.to.

In some regions (such as the European Economic Area) you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal data, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal data; and (iv) if applicable, to data portability. In certain circumstances you may also have the right to object to the processing of your personal data. Use the contact details below to make such a request. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal data, you have the right to withdraw consent at any time. Please note however that this will not affect the lawfulness of processing before its withdrawal.

If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal data, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: EU.

A privacy breach occurs when personal data is processed or collected, used, disclosed or disposed of without authorisation. You will be notified of a data incident when Digisivu believes there is likely to be a risk of serious harm. For example, a privacy incident may be likely to cause serious financial harm or harm to your mental or physical wellbeing.

If Digisivu becomes aware of security breaches that have led or may lead to unauthorised access to, use of or disclosure of personal data, Digisivu will investigate promptly and notify the applicable supervisory authority no later than 72 hours after becoming aware — unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.

We may update this privacy policy from time to time. The updated version will be indicated by an updated revision date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If you have questions or comments about this policy, you can email us at info@digisivu.fi.

Company data protection officer and controller:

Based on the applicable laws of some countries, you may have the right to request access to the personal data we collect from you, change that information, or delete it in some circumstances. To request to review, update or delete your personal data, please contact us by email. We will respond to your request within 30 days.